Privacy Policy

Last Updated: 11 January 2026

Information We Collect

(1) Account Information

• Name, email address, and phone number
• Profile information and account preferences
  
• Payment and billing information

(2) Usage Information

• Pages visited and features used
• Device type, browser, and IP address
  
• Cookies and similar tracking technologies

(3) Content You Provide

• Stories, comments, and community contributions
• Messages and support inquiries
  
• Survey responses and feedback

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Service Delivery: Process transactions, deliver courses, and provide member access
• Communication: Send updates, newsletters, and respond to inquiries
  
• Personalisation: Customise your experience and recommend relevant content
  
• Security: Protect accounts, detect fraud, and ensure platform integrity

Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: Third parties who help us operate our platform (payment processors, hosting, analytics)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
  
• With Consent: When you explicitly authorise us to share your information
  

Data Retention

We retain your information for as long as necessary to provide our services and fulfil the purposes described in this policy. Specifically:

• Account data is retained while your account is active
• Transaction records are kept as required by accounting and tax laws
• Usage data may be anonymised and retained for analytics purposes
  
• Upon account deletion, we will remove or anonymise your personal data within 90 days, except where retention is required by law
  

Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: hello@shubhamjeetkumar.com